HUMAN RESOURCE MAGEMENT AND NAVIGATION EQUIPMENT IN AVIATION: AN ANALYSIS THROUGH THEORETICAL CONCEPTS AND CASE STUDIES
##plugins.themes.academic_pro.article.sidebar##
##plugins.themes.academic_pro.article.main##
Abstract
Although modern aviation relies on advanced navigation systems such as FMS, GNSS, and PBN, experience has shown that no technology can fully eliminate the role of humans in the cockpit. Past accidents and incidents clearly remind us that the human factor remains a decisive link in the safety chain. This paper examines how Human Resource Management (HRM) can contribute to the safer use of sophisticated navigation equipment and the reduction of error-related risks. The theoretical framework draws on the concepts of the human factor, Crew Resource Management (CRM), and High Reliability Organizations (HRO). The methodological approach includes a literature review and the analysis of wellknown case studies (Air France 447, Singapore Airlines 006, Tenerife 1977, and Boeing 737 MAX). The findings indicate that HRM strategies—ranging from careful selection and systematic training to continuous professional development—play a crucial role in bridging people and technology, creating a more resilient and safer aviation system in the era of high automation.
##plugins.themes.academic_pro.article.details##
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 Unported License.
How to Cite
References
- Armstrong, M., & Taylor, S. (2023). Armstrong’s handbook of human resource management practice: A guide to the theory and practice of people management. Kogan Page Publishers.
- Chidester, T. R., & Anca, J. (2019). Crew Resource Management, Risk, and Safety Management Systems. In B. G. Kanki, R. L. Helmreich, & J. Anca (Eds.), Crew Resource Management (pp. 227–247). Academic Press.
- Dessler, G. (2015). The fundamentals of human resource management. Pearson.
- Helmreich, R. L., Merritt, A. C., & Wilhelm, J. A. (1999). The evolution of Crew Resource Management training in commercial aviation. The International Journal of Aviation Psychology, 9(1), 19–32.
- Hollnagel, E., Woods, D. D., & Leveson, N. (Eds.). (2006). Resilience engineering: Concepts and precepts. Ashgate Publishing.
- International Air Transport Association. (2024). Safety report 2023: Executive and safety overview. IATA.
- International Civil Aviation Organization. (2023). ICAO Safety Report 2023. ICAO.
- Isaković, V., & Đurđević, D. (2021). Zamor kao pretnja u civilnom vazduhoplovstvu. Megatrend revija, 18(1), 105–124. https://doi.org/10.5937/MegRev2101105I
- Kanki, B. G., Helmreich, R. L., & Anca, J. (2019). Crew Resource Management. Academic Press.
- Kayton, M., & Fried, W. R. (1997). Avionics navigation systems. John Wiley & Sons.
- Phillips, W. F. (2010). Mechanics of flight. Wiley.
- Ploscaru, A. N., Dumitriu, S., & Cazacu, M. (2022). The impact of human resource management practices on organizational change. Ovidius University Annals, Economic Sciences Series, 22(2), 692– 696.
- Zimonjić, B., & Zimonjić, M. (2023). Uloga digitalne transformacije u savremenom poslovanju. Megatrend revija, 20(2), 37–45. https://doi.org/10.5937/MegRev2302037Z
- Zimonjić, M., & Zimonjić, B. (2025). Menadžment ljudskih resursa u savremenom vazduhoplovstvu (p. 184). Megatrend univerzitet.
- European Union Aviation Safety Agency. (2023). Annual Safety Review 2023. EASA.
- Izvori nesreća (studije slučaja):
- Bureau d’Enquêtes et d’Analyses pour la Sécurité de l’Aviation Civile. (2012). Final report on the accident on 1st June 2009 to the Airbus A330-203, flight AF447. BEA. https://bea.aero/fileadmin/documents/docspa/2009/f-cp090601e2.en/pdf/f-cp090601e2.en_03.pdf
- Aviation Safety Network. (2000). Accident description: Singapore Airlines Flight 006. https://asn.flightsafety.org/asndb/323401
- Aviation Safety Network. (1977). Accident description: Tenerife airport disaster. https://asn.flightsafety.org/asndb/329179
- Aviation Safety Network. (2018). Accident description: Lion Air Flight 610 (Boeing 737 MAX). https://asn.flightsafety.org/asndb/319547